In the event of failure to complete the order, loss of the package or delayed delivery time, we provide a full refund or re-shipment of the ordered products after 31 days from the date of shipment. The form below can be completed at any time (even before 31days, but not later than 6 months from the date of shipment).
The complaint is processed automatically after 31 days from the date of shipment.
The form is simple, it takes less than a minute to fill out.
Does not apply to Canada, United States of America - USA and Australia.